Information we collect

We collect personal information when you interact with our website or use our services, including when you:

• Contact us through our website.
• Register for an event or program.
• Subscribe to our newsletter.
• Make a donation.
• Volunteer or participate in community activities.
• Complete an online form.

Depending on the service you use, we may collect:

• Name and contact information.
• Email address and phone number.
• Mailing address.
• Organization or affiliation information.
• Payment information when making donations or purchases.
• Any other information you voluntarily provide.

You may browse most areas of our website without providing personal information. However, some services require personal information in order to process your request.

How we use your information

We use the information we collect to:

• Provide and manage our programs, events, services, and resources.
• Process donations, registrations, and other transactions.
• Respond to enquiries and provide customer support.
• Send confirmations, receipts, and service-related communications.
• Send newsletters and updates when you have chosen to receive them.
• Improve our website, services, and visitor experience.
• Analyze website usage and performance.

Greenhouse does not sell, rent, or trade your personal information for marketing purposes.

Email communications

If you provide your email address, we may send you:

• Information related to your registration or participation in Greenhouse activities.
• Donation confirmations and receipts.
• Responses to your enquiries.
• Newsletters, updates, and information about upcoming programs or events if you have subscribed.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in each email.

Essential transactional or administrative communications related to services you have requested may still be sent.

How we protect your information

We use appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure handling and storage of personal information.
• Technical safeguards to protect online data.
• Encrypted connections (SSL/TLS) where appropriate.
• Using trusted payment providers for online transactions.

Greenhouse does not store complete payment card information on its own servers.

While no electronic system can guarantee complete security, we continuously work to maintain appropriate safeguards.

Cookies

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly.
• Remember user preferences.
• Analyze website traffic and visitor behavior.
• Improve website performance and usability.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing your information

We do not sell or disclose your personal information to third parties for marketing purposes.

Your information may be shared only in the following situations:

• With trusted service providers who help us operate our website or deliver our services.
• With secure payment providers when processing donations or payments.
• When required by applicable law or legal process.
• When necessary to protect the rights, safety, or property of Greenhouse, our users, or others.

Service providers are required to maintain confidentiality and protect your personal information.

We may use anonymous or aggregated information for reporting, research, analytics, and improving our services.

Children's privacy

Our website and services are not intended for children under the age of 13.

• We do not knowingly collect personal information from children under 13.
• If parental or guardian consent is required by law, we will obtain such consent before collecting information.
• If we become aware that information has been collected improperly, we will take reasonable steps to remove it.

Your rights

Depending on applicable privacy laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where permitted by law.
• Withdraw consent where processing is based on your consent.
• Request information about how your personal information is processed.

To exercise these rights, please contact us using the information provided below.

Changes to this privacy policy

Greenhouse may update this Privacy Policy from time to time to reflect:

• Changes in our services.
• Changes in privacy legislation.
• Updates to our data protection practices.

Any changes will be published on this page together with the updated revision date.

Last Updated: July 27, 2026

Contact us

If you have any questions about this Privacy Policy or how Greenhouse handles your personal information, please contact us:

You may also contact us using the contact form available on our website.